Move away from traffic before dealing with the tyre
Stop only where it is legal and safe. Use hazard lights and warning equipment, and follow police, motorway operator, airport or facility instructions. Do not photograph the tyre while standing in a live lane.
Send five details in one message
Share live location, road direction or facility gate, vehicle type, complete tyre size and a clear photo. For trucks, add tractor or trailer, axle position, load condition and spare availability.
Do not accept a repair decision from appearance alone
A screw in the tread may be repairable, while sidewall, shoulder, bead or internal damage may not be. Avoid driving on a deflated tyre because hidden structural damage can develop quickly.
How the Turkish service team understands your request
The form converts selected vehicle, problem, wheel and load details into fixed service codes. The WhatsApp message starts with a Turkish service summary for the Bakır team and then shows the same request in your language. Free-text notes remain marked in the original language rather than being presented as an automatic translation.
Frequently asked questions
Can I request help in English?
Yes. Send a short WhatsApp message with your live location, vehicle type, tyre size and a photo. Written details reduce misunderstandings during an urgent roadside situation.
What should I send from a motorway?
Send the live location together with road name, travel direction, kilometre marker, nearest exit or facility and whether the vehicle is in a safe waiting area.
Does the website save my location?
The quick request form does not store the details on the website. It prepares a WhatsApp message, which is sent only after you approve it.
How will the Turkish service team understand my message?
The first part of the WhatsApp message is a Turkish service summary. Location, vehicle, problem, wheel position, load, tyre size and road information are displayed with Turkish labels, while V, I, P and L codes remain the same in every language.