Local access from the Sancaktepe base
Requests are accepted from Osmangazi, Samandıra, Sarıgazi and surrounding neighbourhoods. Send the street, site entrance, car park or road direction rather than only the district name.
Connections to TEM and Şile routes
Samandıra TEM access, Şile Motorway links and routes toward Çekmeköy, Sultanbeyli and Pendik require clear direction information, especially near junctions and divided roads.
Passenger, commercial and selected heavy vehicles
Preparation changes according to vehicle weight, tyre size and affected axle. A photo of the vehicle and tyre marking helps determine the required jack, tools and replacement options.
Frequently asked questions
Can I request help in English?
Yes. Send a short WhatsApp message with your live location, vehicle type, tyre size and a photo. Written details reduce misunderstandings during an urgent roadside situation.
Do you provide a fixed arrival time?
A realistic estimate is shared after the exact location, traffic, vehicle class and required equipment are checked. A fixed time is not promised before those details are known.
Can I come to the Sancaktepe address?
Contact the service line first. Mobile and on-site availability can differ, so the appropriate meeting point should be confirmed.