Quick request and location flow
Details entered in the quick request form are not stored in a website database. Selected vehicle, problem, wheel and load information is prepared on the user’s device both in the driver’s language and as a Turkish service summary. Free-text notes are not automatically translated; they are marked and included in the original language. Live location is requested only with the user’s permission and is not sent anywhere before WhatsApp opens. The message is shared only after the user approves sending it in WhatsApp.
Contact information
Phone and WhatsApp details such as location, vehicle and tyre problem are used to assess the service request.
Analytics and maps
The production website may use Google Tag Manager, Google Analytics and Google Maps subject to the visitor’s consent choices.
Data minimisation
Do not send identity documents, card data or unrelated sensitive information in a roadside assistance message.